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ISO9001 – Quality Management

ISO9001 is the world’s most recognised standard for ‘Quality’ in terms of the product of service that a company delivers to its customers. Certification to ISO9001 demonstrates not only that whatever your product or service is, that it is delivered in a consistent quality manner and with commitments to reducing errors whilst increasing levels of customer satisfaction. ISO9001 is suitable for all types of organisation from sole traders to plc’s.

It is based around the Plan, Do, Check, Act Model.

ISO9001’s key principles are:

  • Customer focus
  • Leadership
  • Engagement of people
  • Process approach
  • Continual improvement
  • Evidence based decision making
  • Relationship management


The benefits of ISO9001 are:

  • Improved efficiency and effectiveness
  • Enhanced customer satisfaction
  • Increased sales and profits
  • Competitive advantage over rivals
  • Assists the tender selection process

ISO14001 is the International Standard that specifies a set of environmental management requirements which helps organisations develop their environmental management system. The purpose of this standard is to help all types of businesses, both manufacturers and services industries to protect the environment, to prevent pollution and to help improve their environmental performance.

ISO14001 key principles are:

  • Protecting the environment by reducing environmental impacts
  • Reducing the impact of environmental conditions on the organisation i.e. floods
  • Fulfilment of environmental compliance regulations
  • Enhancing environmental performance
  • Consideration of the environmental impact of the life cycle of the product or service


The benefits of ISO14001 are:

  • Improved environmental efficiency and effectiveness
  • Compliance with environmental regulations
  • Reduction of environmental impact
  • Proving your environmental credentials

Originally formed from the British Standard for occupational health and safety management systems, BS8800 and BS18001, ISO45001 is an occupational health and safety (OHS) management system specification which has been globally adopted. It has been developed by a group of certification bodies and various national standard organisations, with the intention of enabling companies to control their OHS risks whilst demonstrating their commitment to providing a safe working environment that protects its employees.

ISO45001 key principles are:

  • Consultation and participation of workers in OHS matters
  • Involvement of all personnel within the OHS management standard
  • Protecting the workforce from work related injury and ill health
  • Fulfilment of health and safety compliance regulations
  • Providing a safe and healthy work environment

The benefits of ISO45001 are:

  • Reduced work-related accidents and illness
  • Reduced costs associated with accidents and illness
  • Compliance to latest legislation
  • Reduced risk of citations and/or penalties
  • Improved business image through a demonstrable commitment to managing and minimizing risks to employees and customers.

ISO27001 is the world’s most recognised standard for information security. It relates to the security of all forms of information, including all types of data, documents, communications, conversations, messages, recordings and photographs. It includes everything from digital data and email to telephone conversations and printed materials. However, it should not be confused with the standard for information technology systems management ISO20001 (ITSMS).

ISO27001 key principles are:

  • Management of any form of risk to information pertaining to the company
  • Preservation of the confidentiality, integrity and availability of information that the company holds
  • Reassurance to all parties that information risks are adequately managed


The benefits of ISO27001 are:

  • Reduction of the likelihood of information misuse and fraud
  • Compliance with GDPR, Data Protection and other information security regulations
  • Reduction of information security risk(s)

ISO22301, formally known as BS25999, is the standard that relates to business continuity management. In its essence, it ensures continued business operations in the event of a disruption, whether due to a major disaster or a minor incident.

ISO22301 key principles are:

  • Understanding the need and necessity for establishing business continuity
  • The ability to manage disruptive incidents (i.e. flood, fire, loss of key personnel, IT failure, product recall, moving premises)


The benefits of ISO22301 are:

  • Proactively proves resilience when faced with disruption
  • Enhanced reputation
  • Delivers a proven capability for managing a disruption

ISO 50001 is an international standard that specifies requirements for an energy management system (EnMS). It is based on the management system model of continual improvement.

The ISO50001 standard provides a systematic approach to reducing energy consumption, increasing sustainability and complying with regulations such as the Energy Savings Opportunity Scheme (ESOS).

ISO50001 Key Principles

  • Manage and improve energy performance.
  • Promote year-on-year improvements resulting in significant cost reduction
  • Improved environmental credentials
  • Increased efficiencies in the delivery of your business’ core offerings.

The benefits of ISO50001

  • The Energy Saving Opportunities Scheme (ESOS) Regulations, introduced in 2014, permit organisations to use UKAS accredited ISO 50001 Certification as an alternative to producing an ESOS report.
  • Used to demonstrate your commitment to reduce your organisation's carbon footprint to interested parties and stakeholders as well as to show conformity to applicable legal requirements.
  • Achieving your energy targets by reducing your energy bills
  • Increasing the energy efficiency of your organisation.

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